Terms of service

Welcome to Applenza Store. These Terms of Service govern your access to and use of our website and services. By accessing our website or placing an order, you agree to these terms, subject to any rights that cannot legally be excluded.

1. About Our Store

Applenza Store offers kitchen appliances and related products through an online Shopify store.

Business address:
516 Springhill Plaza Ct
Mobile, AL 36608
United States

Contact email: support@Applenzastore.com
Phone: 7373551044

2. Eligibility and Use of the Website

You agree to use our website lawfully and not to engage in fraudulent activity, interfere with website operations, attempt unauthorized access, or misuse our services.

You must provide accurate information when placing an order or contacting us.

3. Product Information

We make reasonable efforts to present product descriptions, specifications, prices, and images accurately. However, display settings and other factors may cause minor differences in how product images appear.

Please review the product description, specifications, dimensions, compatibility information, and other details before ordering.

If you have questions about a product, contact us before making your purchase.

4. Prices and Orders

Prices, product availability, and applicable charges are displayed at checkout or on the relevant product page.

Submitting an order does not guarantee acceptance. We reserve the right to review orders and address suspected fraud, errors, or availability issues, subject to applicable law. If we cancel a paid order, any refund due will be handled through the applicable payment method.

You are responsible for ensuring your order and shipping details are accurate.

5. Payment

Payment must be completed using an accepted payment method offered at checkout. Payment processing may be handled by third-party payment providers under their applicable terms and privacy practices.

6. Shipping and Delivery

We currently ship within the United States only and offer free shipping.

Our estimated total delivery time is 5–7 days, including order processing, which generally takes 1–2 business days. The order cut-off time is 2:00 PM Central Time.

Delivery estimates are not guaranteed dates. Delays may occur because of carrier operations, weather, holidays, or circumstances outside our control.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Under our standard policy, return requests are accepted for items received damaged or incorrect and must be reported within 30 days of delivery.

Customers must provide their order number and photos or videos showing the issue. Return shipping costs are the customer's responsibility under the standard policy, subject to applicable law and any instructions provided by our support team.

Approved refunds are issued to the original payment method. Please allow up to 14 business days after approval for the refund to be processed or delivered, with additional time possible for the payment provider.

Please review our Return & Refund Policy for complete details.

8. Intellectual Property

Website content, branding, graphics, text, and other materials may be protected by intellectual property laws. You may not reproduce or use protected materials without authorization, except as permitted by law.

Product names, logos, and trademarks belonging to third parties remain the property of their respective owners.

9. Third-Party Services

Our store may use third-party services or link to third-party websites. We do not control all aspects of these services and are not responsible for their independent terms or practices. Your use of third-party services may be subject to their own terms.

10. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free website operation.

Nothing in these terms excludes or limits any liability, warranty, or consumer right that cannot lawfully be excluded or limited. Any other limitation of liability will apply only to the extent permitted by applicable law.

11. Indemnification

To the extent permitted by law, you may be responsible for losses arising from your unlawful use of our website or your material violation of these terms.

12. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised date. Changes will apply as permitted by applicable law.

13. Governing Law

[Insert the governing state law and any required dispute-resolution provisions after obtaining appropriate legal guidance.]

Nothing in this section limits mandatory consumer protections that apply to you under applicable law.

14. Contact Information

Applenza Store
516 Springhill Plaza Ct
Mobile, AL 36608
United States

Email: support@Applenzastore.com
Phone: 7373551044